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Many healthcare improvement approaches originated in manufacturing, where end users are framed as consumers. But in healthcare, greater recognition of the complexity of relationships between patients, staff, and services (beyond a provider-consumer exchange) is generating new insights and approaches to healthcare improvement informed directly by patient and staff experience. Co-production sees patients as active contributors to their own health and explores how interactions with staff and services can best be supported. Co-design is a related but distinct creative process, where patients and staff work in partnership to improve services or develop interventions. Both approaches are promoted for their technocratic benefits (better experiences, more effective and safer services) and democratic rationales (enabling inclusivity and equity), but the evidence base remains limited. This Element explores the origins of co-production and co-design, the development of approaches in healthcare, and associated challenges; in reviewing the evidence, it highlights the implications for practice and research. This title is also available as Open Access on Cambridge Core.

Health services administration. --- Health administration --- Health care administration --- Health care management --- Health sciences administration --- Health services management --- Medical care --- Health planning --- Public health administration --- Administration --- Management

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Operational research is a collection of modelling techniques used to structure, analyse, and solve problems related to the design and operation of complex human systems. While many argue that operational research should play a key role in improving healthcare services, staff may be largely unaware of its potential applications. This Element explores operational research's wartime origins and introduce several approaches that operational researchers use to help healthcare organisations: address well-defined decision problems; account for multiple stakeholder perspectives; and describe how system performance may be impacted by changing the configuration or operation of services. The authors draw on examples that illustrate the valuable perspective that operational research brings to improvement initiatives and the challenges of implementing and scaling operational research solutions. They discuss how operational researchers are working to surmount these problems and suggest further research to help operational researchers have greater beneficial impact in healthcare improvement. This title is also available as Open Access on Cambridge Core.

Operations research. --- Health services administration --- Research --- Health administration --- Health care administration --- Health care management --- Health sciences administration --- Health services management --- Medical care --- Health planning --- Public health administration --- Operational analysis --- Operational research --- Industrial engineering --- Management science --- System theory --- Administration --- Management

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The book called "Inhimillinen ja tehokas sosiaali- ja terveysjohtaminen" (Humane and effective social- and health management) gathers together vital debate on social and health management and its needs both in current and future organisations. The perspectives presented in the book are networks, structures, interaction, professional expertise, couture of knowledge, meaningfulness of work, competence, diversity and experience. Kirja haastaa pohtimaan sosiaali- ja terveysjohtamisen ajankohtaisia kysymyksiä, jotka asemoituvat toimialan uudistumiseen ja etenkin toimialan organisaatioiden johtamiseen. Teos käsittelee johtamiseen liittyviä uudistustarpeita, mutta myös johtamiseen linkittyviä teemoja kuten verkostoja, rakenteita, vuorovaikutusta, ammatillista asiantuntijuutta, tietokulttuuria, työn mielekkyyttä, kyvykkyyttä, monimuotoisuutta ja kokemuksellisuutta. Inhimillisesti tehokasta sosiaali- ja terveydenhuollon johtamista pidetään helposti ristiriitaisena, koska inhimillinen ja tehokas koetaan usein toisilleen vastakkaisiksi ulottuvuuksiksi. Molemmille on kuitenkin nähtävissä synkroninen tilaus kehittyvässä sosiaali- ja terveydenhuollossa. Teoksessa tarjotaan oivalluksia, kuinka inhimillisyys ja tehokkuus voidaan samanaikaisesti huomioida sosiaali- ja terveysjohtamisessa. Kirja sopii sosiaali- ja terveysalan johtajille, johtajaksi hakeutuville tai johtamista opiskeleville. Kirja koostuu mielenkiintoisista luvuista, joita ovat kirjoittaneet alan tutkijat eri tutkimuslaitoksista painottaen myös käytännön antia johtamiselle. Kirja on syntynyt Työsuojelurahaston, Lapin ja Pohjois-Pohjanmaan sairaanhoitopiirien rahoittamassa tutkimuksessa.

Social work administration. --- Health services administration. --- Social pathology --- Social and public welfare. --- Criminology. --- Social service --- Management --- Health administration --- Health care administration --- Health care management --- Health sciences administration --- Health services management --- Medical care --- Health planning --- Public health administration --- Crime --- Social sciences --- Criminals --- Administration --- Study and teaching --- competence --- experience --- professional expertise --- networks --- management --- interaction --- health services --- meaningfulness of work --- structures --- social services --- couture of knowledge --- diversity

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Hospitals today face a huge number of challenges, including new patterns of disease, rapidly evolving medical technologies, ageing populations and continuing budget constraints. This book is written by clinicians for clinicians and hospital managers, and those who design and operate hospitals. It sets out why hospitals need to change as the patients they treat and the technology to treat them changes. In a series of chapters by leading authorities in their field, it challenges existing models, reviews best practice from many countries and presents clear policy recommendations for policymakers and hospital administrators. It covers the main patient groups and conditions as well as those departments that make modern effective care possible, in imaging and laboratory medicine. Each chapter looks at patient pathways, aspects of workforce, required levels of specialisation and technology, and the opportunities and challenges for optimising the delivery of services in the hospital of the future. This title is also available as Open Access on Cambridge Core.

Health services administration --- Health administration --- Health care administration --- Health care management --- Health sciences administration --- Health services management --- Medical care --- Health planning --- Public health administration --- Administration --- Management --- health systems --- health policies --- health administration --- health economics --- health management --- public policy --- hospitals --- oncology --- paediatrics --- gerontology --- emergency medicine --- laboratory medicine --- Europe --- Northern Europe --- Southern Europe --- Western Europe --- Hospitals --- Medical policy. --- Political planning. --- Administration.

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Managing Modern Healthcare seeks to draw a number of important and grounded lessons about how management networks develop and influence the spread of management knowledge and practice; how management training and development relates to the needs of managers facing challenging conditions; and how those conditions are shaping the nature of healthcare management.

Health services administration. --- Health care teams --- Management. --- Health teams --- Medical care teams --- Patient care teams --- Team work in medicine --- Teamwork in medicine --- Medical cooperation --- Medical personnel --- Health administration --- Health care administration --- Health care management --- Health sciences administration --- Health services management --- Medical care --- Health planning --- Public health administration --- Administration --- Management --- Health Management --- Community of practice --- Middle management --- National Health Service --- Nursing